How to choose the Best Migration Agents in Brisbane

1. Obtain a MARA registration

In Australia, only Registered Migration Agents or Solicitors could provide immigration consultation and advice to clients who need assistance for their visa application or sponsorship application. Registered Migration Agents are managed and governed by the professional body Office of Migration Agent Registration Authority (MARA). Registration ensures they will: 

• Obey to a professional Code of Conduct 

• Maintain up-to-date knowledge of immigration law from Australian Government  

• Undertake continuing professional development 

To check who is currently registered as a Migration Agent in Australia, you can search the MARA register on the Department of Home Affairs website. If their name is not listed in this website, they are not allowed to give you visa/migration advice and lodge the application on your behalf.  

2. Consider the Migration Agent’s experience and expertise

Not all migration agents specialise in the same areas. Each Migration Agent may have more experience in specific areas/visa subclasses. It’s advisable that you find the migration agent who is having experience with the visa you plan to apply for. When assessing their background, consider the following factors:  

• Visa categories handled: Are they strong in your visa type (e.g., skilled, partner, student, employer-sponsored)? 

• Years in practice: Well established migration agents often have more experience and deeper networks. They can give you appropriate advice on how to deal with complex situations.  

3. Read client reviews & testimonials on immigration consultants

Word-of-mouth is invaluable. Client reviews and testimonials can demonstrate the migration agents’ performance and experience. You can find the reviews on: 

• Go to independent platforms like Google Reviews and Trustpilot to know what kinds of comments the migration agents receive.  

• Social proof: Video testimonials or written case studies on the agent’s website can be also a good source of information 

If the migration agent receives consistent praise (e.g., responsiveness, good experience, clear guidance), then they might be a good migration agent for you. In contrast, if there are any concerns (e.g., hidden fees, poor response times, vague answers, or an absence of verifiable feedback), you may consider other migration agencies.  

4. Communication and Application plan

Your migration journey may take months or even years. It’s advisable to choose an agent who can: 

• Communicates clearly: They can explain processes for you in your preferred language. To do so, you and your agent can better handle issues that may arise during the application process.  

• Offers multiple channels: This means you can reach out to them by phone, email, video calls, or in-person in Brisbane. 

• Provide realistic timelines: They outline estimated processing times and keep you updated on progress. 

During an initial enquiry, note how promptly they respond and whether they proactively share relevant information. 

At SOL Migration, our registered Migration Agents can provide you with migration consultation in both English and your first language. Contact us on 07 3003 1899 to learn more!  

5. Understand service fee 

Migration services fees can vary widely depending on the visa subclasses and difficulties of your case. The good Migration Agent can offer you a detailed quote that breaks down all cost components: agent fees, filing fees, government charges, translation or certification costs. If your agencies don’t provide you with the detailed quote, ask them to do so. 

To provide the best experience for client, some agents offer the payment schedules, which allows you to pay the service fee on the process. You may also wish to clarify with your agent check the refund policies: What happens if your application is refused.  

Please bear in mind that extremely low fees may indicate inexperience or that extra fee may be added on later.